I feel so bonded to Harris Scarfe now. Our three year anniversary has been noted by them sending me a special offer addressed to “Hi”. Not only is that a touching sentiment, but they’ve also helped me avoid embarrassment by foolishly expecting…

The way email is delivered around the world has undergone a seismic shift this month (February 2024), similar to what happens when someone’s at your front door. Imagine hearing a knock; you approach, peer through the peephole, and decide whether…

UPDATE: This story now has a happy ending. See below. There’s an old saying in marketing that the first impression is the last impression. With the increasing sophistication of digital platforms, particularly in the hospitality and tourism industry, it’s easier…

Radio is a medium where magic happens and then it’s gone, which is why I was asked to speak at the SA Community Broadcasters Association state conference about the social side of radio; the other dimension where social media can…