Give your brand a free throw with these branding exercises

When it comes to branding exercises, I derive much inspiration from top-scoring NBA basketball player, Rick Barry, who was ridiculed for his unorthodox underarm technique when taking free throws, despite having double the accuracy of his fellow players. To be…
Want to discover South Australian tourism treasures? Start with Visitor Information Centres’ pearls of wisdom

Whether you’re a tourist ready to explore South Australia or an operator working in the South Australian tourism sector, staff and volunteers in our Visitor Information Centres have pearls of wisdom to help you discover our great state’s treasures. These…
Is your website a dog’s breakfast? Great, now throw Google an SEO bone

A dog’s breakfast is meant to mean something messy and disorganised but if you use it to mean you’re feeding your happy dog, then it can be a great description for an effective website that’s ready to enable you to…
Russian warship go f*ck yourself: Should your brand take a stand during war?

It’s a luxurious question for marketers here in Australia and other parts of the West, should your brand take a stand during war? For businesses, workers, and families in Ukraine, they have immediate survival needs top of mind and no…
A marketer’s search for meaning: Time to decide what’s important

As I emerge from a self-imposed “holiday” from social media and a summer of fruitful reading, I am wrestling with a challenge that could be termed as a marketer’s search for meaning. With many parts of our society in shreds…
Reboot your business by rebooting yourself for 2022: Reflections from a day at the cricket

As the 2021 Christmas season approaches (quickly), I am writing this short reflection about how it’s possible and why it’s important to reboot your business by rebooting yourself for 2022. I’ve noticed more fatigue among clients this December than I…
Hallelujah: New resources to boost online security for small business

When I mention online security for small business I do note that many, many business people’s eyes just glaze over. I get it. It can be a dry topic and one in which pedlars of solutions ramp up the rhetoric…
Customer Service Marketing in a time of Covid

The term, Customer Service Marketing, compels us to pay close attention to that part of the customer journey when the brand and the customer interact and/or transact. This is what we might call the “pointy end” of a marketing strategy…
7 quick wins for small business cybersecurity: How to keep your website, passwords, and email secure

Small businesses are the target of 43% of all cybercrimes, and that number is increasing, which is why I’ve put together this article of small business cybersecurity quick wins. The field of operations is vast, when it comes to battening…
3 insights and a diagram from the SA Business Conference 2021 in Gawler

When you go to an event like the SA Business Conference, organised by the Gawler Business Development Group, you usually expect to come away with at least one insight to help your business but I came away with at least…
