Is your website a dog’s breakfast? Great, now throw Google an SEO bone

A dog’s breakfast is meant to mean something messy and disorganised but if you use it to mean you’re feeding your happy dog, then it can be a great description for an effective website that’s ready to enable you to…
Russian warship go f*ck yourself: Should your brand take a stand during war?

It’s a luxurious question for marketers here in Australia and other parts of the West, should your brand take a stand during war? For businesses, workers, and families in Ukraine, they have immediate survival needs top of mind and no…
A marketer’s search for meaning: Time to decide what’s important

As I emerge from a self-imposed “holiday” from social media and a summer of fruitful reading, I am wrestling with a challenge that could be termed as a marketer’s search for meaning. With many parts of our society in shreds…
Reboot your business by rebooting yourself for 2022: Reflections from a day at the cricket

As the 2021 Christmas season approaches (quickly), I am writing this short reflection about how it’s possible and why it’s important to reboot your business by rebooting yourself for 2022. I’ve noticed more fatigue among clients this December than I…
Hallelujah: New resources to boost online security for small business

When I mention online security for small business I do note that many, many business people’s eyes just glaze over. I get it. It can be a dry topic and one in which pedlars of solutions ramp up the rhetoric…
Customer Service Marketing in a time of Covid

The term, Customer Service Marketing, compels us to pay close attention to that part of the customer journey when the brand and the customer interact and/or transact. This is what we might call the “pointy end” of a marketing strategy…
7 quick wins for small business cybersecurity: How to keep your website, passwords, and email secure

Small businesses are the target of 43% of all cybercrimes, and that number is increasing, which is why I’ve put together this article of small business cybersecurity quick wins. The field of operations is vast, when it comes to battening…
3 insights and a diagram from the SA Business Conference 2021 in Gawler

When you go to an event like the SA Business Conference, organised by the Gawler Business Development Group, you usually expect to come away with at least one insight to help your business but I came away with at least…
A hat-trick of business and marketing insights from cricket

Inspiration can strike us anywhere and in my case it came hurtling towards me at speeds of 135 km I am referring to some business and marketing insights gleaned from my experience playing a Virtual Reality cricket game called The…
Who moved my Facebook?

Facebook’s blunt blocking of any Business Pages that loosely might be characterised as “news sites” has caused a stir within some sections of the Facebook community and wreaked havoc upon businesses whose marketing communication was all based on Facebook. It’s…
